At a time when AI is making every candidate look polished on paper, Doug Stephen, president of CGS Immersive, makes a clear case for why XR used in conjunction with AI is the missing layer that turns promising CVs into verifiable hires. Whether hiring for a fast food drive-thru or a high-risk LNG plant, the numbers make the argument difficult to ignore.
Main topics:
ROI examples are specific. Making $500 to $1,000 an hour for a 2,000-hour shift at the drive-thru means the difference between a good hire and a bad hire can be as much as $1 million. XR allows you to simulate the pressure before someone walks through the door.
AI and XR work best together. AI handles scale to shortlist thousands of applicants. XR handles feasibility. This means putting your best candidates through real-world simulations to test their dexterity, decision-making, and performance under pressure before any costly hires are made.
The 90-10 rule lowers the barrier. For teams that aren’t ready to go all in, CGS launches candidates with a web-based XR simulation. Only those who pass will move into a fully immersive experience, making adoption practical without disrupting existing workflows.
Start small and prove it quickly. Doug’s advice for businesses dipping their toes in: Pick one MVP use case, define a quantifiable ROI upfront, and make sure the person funding the pilot is the one who can scale it.
Join the UC Today LinkedIn community at linkedin.com/groups/9551264 and subscribe to our newsletter at uctoday.com/register for the latest insights.