Sit down with UC Today’s Kieran Devlin William Rubio, Chief Revenue Officer at CallTower. For a comprehensive “Big UC Update”. Whether you’re navigating the complex world of unified communications or trying to figure out where AI really fits into your business strategy, this conversation lays the foundation for what can work in 2026.
In this candid session, Kieran and William explore CallTower’s “huge” year and what lies ahead. They go beyond typical corporate pitches to discuss the “CallTower Dedicated” culture and specific technologies that solve real-world problems in today’s international business.
William analyzes CallTower’s philosophy of “enabling people to connect,” highlighting CallTower’s agnostic approach to the big three: Microsoft, Cisco, and Zoom. The discussion will specifically address new innovations that are transforming the way employees communicate and move from generic connectivity to seamless mobile integration.
Key discussion points include:
- “Dot Dot Dot” Ecosystem: How CallTower integrates over 30 applications, including CCaaS leaders like Genesys and Five9, to create a turnkey solution that works the same in Germany, Brazil or Canada.
- Product Innovation: Explore groundbreaking WhatsApp integration for Microsoft Teams and dual eSIM technology that enables seamless and compliant separation of business and personal calls on a single mobile device.
- AI reality check: William discusses the committees pressuring CIOs to “implement AI” and how CallTower helps clients take a pragmatic “build houses before cities” approach to avoid failed large-scale projects.
- Market outlook: A prediction of the inevitable consolidation of AI startups and the critical need for vendors to fill the training gap for end users.
Connect with CallTower:
Visit CallTower’s website to learn more about its global coverage and “Connect” provisioning platform.